Welcome to HAAT EXPRESSS
(www.haatexpresss.com). By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
Platform Overview: HAAT EXPRESSS is an e-commerce platform operating in Bangladesh, providing retail products across multiple categories.
Age Requirement: By using this website or placing an order, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
2. Orders and Confirmation
Order Verification: Once you place an order, our customer service representative may contact you via phone to verify and confirm your order details.
Order Cancellation: HAAT EXPRESSS reserves the right to accept, decline, or cancel any order due to stock unavailability, pricing errors, or suspicion of fraudulent activity.
3. Pricing and Payments
Currency: All product prices listed on the website are in Bangladeshi Taka (BDT).
Payment Methods: We offer Cash on Delivery (COD) as well as accepted digital/mobile banking payment options.
Price Corrections: In the event of a technical error regarding product pricing, we reserve the right to correct the error and update the order accordingly.
4. Delivery Policy
Shipping Timeframes: Deliveries are processed and shipped within standard timeframes across Bangladesh.
Delivery Charges: Shipping charges vary depending on the delivery location and will be displayed during checkout.
Unforeseen Delays: Unforeseen circumstances such as severe weather, political blockades, or logistics delays may occasionally extend delivery times.
5. Returns and Replacement
Package Inspection: Customers are requested to inspect the package upon arrival in the presence of the delivery person.
Damaged Items: If a product is received damaged, defective, or incorrect, please inform our support hotline at 013 5023 9215 immediately.
Policy Compliance: Returns or replacements will be processed according to our store’s policy guidelines.
6. Privacy & Security
Data Usage: Your personal information (Name, Phone Number, and Address) is strictly used for order processing and delivery purposes. We respect your privacy and secure your data.
Contact Us
For any inquiries or assistance, feel free to reach out:
Phone: 013 5023 9215
Website: www.haatexpresss.com