Return & Refund Policy for HAAT EXPRESSS
Effective Date: September 23, 2026
At HAAT EXPRESSS (www.haatexpresss.com), customer satisfaction is our top priority. If you receive a product that is damaged, defective, or incorrect, our return and refund policy ensures a quick and easy resolution.
1. Return Eligibility
You may request a return or replacement if:
- The item arrived damaged or broken.
- The item is physically defective or non-functional.
- You received the wrong product, color, or size.
2. Return Conditions
- Time Limit: Please notify us within 24 to 48 hours of delivery.
- Condition: Items must be unused, unwashed, and in original packaging with all tags attached.
3. Inspection on Delivery
You can inspect your package upon delivery. If the item is incorrect or damaged, you may refuse the package with the courier driver and call us immediately at 013 5023 9215.
4. Refunds & Processing
Approved refunds are processed within 3 to 7 business days via bKash, Nagad, or Rocket. Delivery fees are non-refundable unless the return is due to our delivery mistake.
5. How to Request a Return
📞 Phone / Hotline: 013 5023 9215
💬 WhatsApp: Chat on WhatsApp
🌐 Website: www.haatexpresss.com