Privacy Policy for HAAT EXPRESSS
Effective Date: September 23, 2026
At HAAT EXPRESSS (www.haatexpresss.com), accessible customer privacy is one of our main priorities. This Privacy Policy document outlines the types of personal information collected, recorded, and how we use and safeguard it.
1. Information We Collect
When you visit our store or place an order, we collect specific personal details required to process and deliver your items safely:
- Personal Identifiers: Full Name, Phone Number, Email Address.
- Delivery Information: Shipping/Street Address, City, Postal Code, and District.
- Order & Transaction Details: Items purchased, order total, and payment method.
- Technical Data: IP address, browser type, and device details collected via cookies.
2. How We Use Your Information
We utilize your information strictly for operational and customer service purposes, including:
- Processing, verifying, and dispatching your orders.
- Communicating order updates and tracking numbers via SMS, Call, or WhatsApp.
- Providing responsive customer support and managing returns or refund inquiries.
- Preventing fraudulent transactions and ensuring website security.
3. Information Sharing
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share essential shipping details (Name, Address, Phone Number) with trusted courier services across Bangladesh strictly to deliver your orders.
4. Data Protection & Security
We implement industry-standard security measures to keep your personal information safe. Your data is stored on secure servers, and sensitive communication transmitted online is protected using SSL encryption technology.
5. Contact Us
🌐 Website: www.haatexpresss.com
📞 Phone / WhatsApp: 013 5023 9215
💬 Customer Support: Available 24/7