{"id":11,"date":"2026-09-22T11:26:53","date_gmt":"2026-09-22T11:26:53","guid":{"rendered":"https:\/\/haatexpresss.com\/staging\/?page_id=11"},"modified":"2026-09-23T10:01:30","modified_gmt":"2026-09-23T10:01:30","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/haatexpresss.com\/staging\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2 style=\"color: #111827; margin-bottom: 10px;\">Return &#038; Refund Policy for HAAT EXPRESSS<\/h2>\n<p style=\"font-size: 14px; color: #6b7280; margin-bottom: 20px;\">Effective Date: September 23, 2026<\/p>\n<p style=\"font-size: 15px; line-height: 1.6; color: #374151;\">At <strong>HAAT EXPRESSS<\/strong> (www.haatexpresss.com), customer satisfaction is our top priority. If you receive a product that is damaged, defective, or incorrect, our return and refund policy ensures a quick and easy resolution.<\/p>\n<hr style=\"margin: 25px 0; border: none; border-top: 1px solid #e5e7eb;\" \/>\n<h3 style=\"color: #1f2937; margin-bottom: 10px;\">1. Return Eligibility<\/h3>\n<p style=\"font-size: 15px; line-height: 1.6; color: #374151;\">You may request a return or replacement if:<\/p>\n<ul style=\"line-height: 1.8; font-size: 15px; color: #374151;\">\n<li>The item arrived damaged or broken.<\/li>\n<li>The item is physically defective or non-functional.<\/li>\n<li>You received the wrong product, color, or size.<\/li>\n<\/ul>\n<hr style=\"margin: 25px 0; border: none; border-top: 1px solid #e5e7eb;\" \/>\n<h3 style=\"color: #1f2937; margin-bottom: 10px;\">2. Return Conditions<\/h3>\n<ul style=\"line-height: 1.8; font-size: 15px; color: #374151;\">\n<li><strong>Time Limit:<\/strong> Please notify us within <strong>24 to 48 hours<\/strong> of delivery.<\/li>\n<li><strong>Condition:<\/strong> Items must be unused, unwashed, and in original packaging with all tags attached.<\/li>\n<\/ul>\n<hr style=\"margin: 25px 0; border: none; border-top: 1px solid #e5e7eb;\" \/>\n<h3 style=\"color: #1f2937; margin-bottom: 10px;\">3. Inspection on Delivery<\/h3>\n<p style=\"font-size: 15px; line-height: 1.6; color: #374151;\">You can inspect your package upon delivery. If the item is incorrect or damaged, you may refuse the package with the courier driver and call us immediately at <strong>013 5023 9215<\/strong>.<\/p>\n<hr style=\"margin: 25px 0; border: none; border-top: 1px solid #e5e7eb;\" \/>\n<h3 style=\"color: #1f2937; margin-bottom: 10px;\">4. Refunds &#038; Processing<\/h3>\n<p style=\"font-size: 15px; line-height: 1.6; color: #374151;\">Approved refunds are processed within <strong>3 to 7 business days<\/strong> via <strong>bKash, Nagad, or Rocket<\/strong>. Delivery fees are non-refundable unless the return is due to our delivery mistake.<\/p>\n<hr style=\"margin: 25px 0; border: none; border-top: 1px solid #e5e7eb;\" \/>\n<h3 style=\"color: #1f2937; margin-bottom: 10px;\">5. How to Request a Return<\/h3>\n<p style=\"font-size: 15px; line-height: 1.8; color: #374151;\">\n  \ud83d\udcde <strong>Phone \/ Hotline:<\/strong> 013 5023 9215<br \/>\n  \ud83d\udcac <strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/8801350239215\" target=\"_blank\" style=\"color: #3b82f6;\">Chat on WhatsApp<\/a><br \/>\n  \ud83c\udf10 <strong>Website:<\/strong> www.haatexpresss.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy for HAAT EXPRESSS Effective Date: September 23, 2026 At HAAT EXPRESSS (www.haatexpresss.com), customer satisfaction is our top priority. If you receive a product that is damaged, defective, or incorrect, our return and refund policy ensures a quick and easy resolution. 1. Return Eligibility You may request a return or replacement if: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_zipai_imported":false,"_zipai_import_id":"","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"spectra_blocks_featured_image_url":null,"spectra_blocks_author_info":{"display_name":"haatexpresss","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/afee3d086a81f37431ad2f9f4fd916c4cae4ee0b5c4b5f45c3a4fc8fece60c61?s=96&d=mm&r=g","author_link":"https:\/\/haatexpresss.com\/staging\/author\/haatexpresss\/","description":""},"_links":{"self":[{"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":7752,"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/pages\/11\/revisions\/7752"}],"wp:attachment":[{"href":"https:\/\/haatexpresss.com\/staging\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}